Tech Notes

• Turbo Charge The Accuracy of Your HDI 3D Scanner

  March 1st, 2019

  3D scanner accuracy is very important factor to many of our customers, especially when it comes to metrology applications. Our team has been successful in calibrating high accuracy HDI 3D scanners internally and we want our customers to achieve these same results. Learn how.

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• TriggerBox/SB Firmware

  February 6th, 2019

  Firmwares v2.8 Download v2.6 Download v2.5 Download   To update the firmware Open FlexScan3D and connect your device as ScanBox. (Even if you have TriggerBox 2.0, you need to connect it as Compact S,L,H to update firmware) Go to Scanners tab on FlexScan3D. Click Update Firmware button and choose firmware file.  

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• Troubleshooting Xtract3D in SOLIDWORKS

  December 18th, 2018

  Xtract3D is a reverse engineering plug-in that works natively inside SOLIDWORKS. The following is an overview of various solutions to commonly observed issues with the Xtract3D plugin. Imported Mesh Won’t Appear in Feature Tree Problem: In a recent update to either Windows or SOLIDWORKS, some issues have been observed where an imported mesh does not appear […]

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• SBSDK Quickstart Guide

  November 19th, 2018

  Introduction The SBSDK allows to use HDI Compact Series via C++/C# programming language. Various Device Support TriggerBox 2.0 Compact L Series Compact S Series Compact C Series Device Control Live Video Camera Exposure Projector Brightness Scan & HDR Scan Export data 3D3 PLY OBJ Getting Started Download SBSDK Please email support@polyga.com to get access to the […]

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• MeasureXL Quickstart

  October 19th, 2018

  MeasureXL Requirements HTC Vive Tracker HTC Vive Light House Steam Launcher Steam Account SteamVR (v1527117754)   Assemble Tracker The MeasureXL Tracker package comes with a Probe, Probe connector, Vive Tracker, and Tracker Pad.  1. Put Tracker Pad on Tracker. On the tracker’s back, there are 6 pins and a center hole. The Tracker Pad has 6 […]

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• Getting Started with GoAccelerator

  October 15th, 2018

  About GoAccelerator The GoAccelerator improves a HDI Compact C series’s processing capability by transferring the processing to a PC in the system. Before using GoAccelerator Download GoAccelerator [here] Power up the scanner that you want to accelerate Ensure that the version of Accelerator and Firmware are matched. (If version mismatch, Accelerator might not work properly) […]

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• Installing Spinnaker Drivers for Flexscan3D

  October 11th, 2018

  As of version 3.3.8.325, Flexscan3D has provided support for FLIR’s GeniCam3 Spinnaker API. Before you can get started, you must first run a separate installer installer for Spinnaker drivers. The version of Spinnaker you need is dependent on the version of Flexscan3D you are running. Flexscan3D Spinnaker (Download) 3.3.8.325 – 3.3.9.x 1.10.0.31 3.3.10.x  1.15.0.63 Instructions […]

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• HDI Compact Support Tools

  July 6th, 2018

  Firmware Flexscan3D and the accelerator tool both require the scanner to have a specific firmware to operate. You can update the firmware by typing your scanner’s IP address in your web browser and selecting Manage > Maintenance > Upgrade… v4.7.12.47 Download v5.2.19.71 Download kDiscovery If you are having difficulty connecting your G3 to your PC, […]

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• Light-Weight Rotary Table Quickstart

  April 26th, 2018

  Setting Up the Hardware Connect the 11-pin connector to the motor chassis. Plug in the power (12V) for the motor via the 11-pin connector. Connect the USB cable for the motor into any available USB port on the host PC. Ensure that the rotary table is detected and functioning properly by using the Manual Control […]

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• Troubleshooting Rotary Table

  April 25th, 2018

  Identify your Rotary Flexscan3D has support for various Rotary controllers. The first step in troubleshooting your rotary table is identifying which controller you are using.  Name Driver Documentation Anaheim Automation RotaryAA 23MDSI Moons RotaryMoons STM23C Western Robotics RotaryWR  Toxotes Micro Stepper   Could not Rotate the Rotary In Device Manager, under Ports (COM & LPT), verify […]

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